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Carers Support Centre


CarersLine is a confidential phone and email information and support service for carers, provided by the charity Carers Support Centre.

If you are new to caring, you may be feeling overwhelmed and unsure where to start. CarersLine can help guide you through the maze of what support is out there. Or it could be that the person you care for is starting to need more care. As things change you may find you have new questions or just need someone to share your feelings with.

Many carers do not consider themselves to be a carer – they are just looking after someone in their family who needs help and getting on with what needs to be done. They often don’t know what support is available and struggle on alone.
Maureen Jones is a carer in Southmead who cares for her daughter Liz. She said of the service: “I am so grateful for all the help CarersLine has given me. I had a problem with my benefits and didn’t know what to do until I contacted them.”

CarersLine can help you with:

• Benefits and other financial matters affecting carers, including debt

• Breaks from caring and other ways of looking after yourself

• Juggling work and care

• Where to start in getting help at home

• Support for carers in hospitals and GP surgeries

• Aids and adaptations

• Transport and travel issues

• Guidance with form filling

• Managing other people’s affairs

Carers Support Centre provides a range of support services for carers of all ages in Bristol and South Gloucestershire. This includes a carers emergency card, one-to-one support and carers’ groups, hospital support, training and short breaks. They offer specialist support to young carers and young adult carers.

CarersLine 0117 965 2200
[email protected]

0117 958 9903